Please also see our web site Privacy Policy

Important points to note

Whilst we will do our best to help you get to events, the responsibility of getting to an event rests solely with yourself. If you book an event and you don’t have transport and find that you cannot get to the event the cancellation policy will still apply.

If you are due to attend an event but do not have all the information that you feel you need, contact the office in plenty of time. We may not be able to respond to you on the day of your request or it may take a day or so for us to obtain the information. Check your email – additional information is often sent by email. As a guideline you should always have joining instructions for a weekend event at least ONE WEEK before the event starts.

General Terms and Conditions for Weekends

As per The Package Travel Regulations Act, 1992. These will be overridden by each individual supplier but are universal to most package suppliers. SPICE London, unless the supplier of the package, only acts as an agent in the sale of the package. No part of this website or the newsletter represents a brochure under the definition of the Package Travel Regulations, all events are listed for the convenience of the members and are for advertising purposes only. The following terms and conditions will apply in respect of SPICE London overnight events.

Price Alteration

We reserve the right to alter the cost for any variation in transportation, including fuel costs, duties, taxes (e.g. VAT rate change) or fees chargeable for services such as landing, embarkation at ports/airports., exchange rate changes for overseas holidays. Notwithstanding the above we will not increase the price less than 30 days before departure. We will not pass on the first 2% of the first permitted price variation. Should the price increase significantly beyond the contractual price we will advise as soon as we can in order that you can decide whether you wish to withdraw without penalty.

Complaints

Complaints relevant to any aspect of the Spice London Overnight Event as performed should in the first instance be made as soon as possible to the Spice co-ordinator if present or other official. If you make a complaint upon return from your Overnight Event it must be made in writing to Spice London within 10 days of return.

Insurance

For any Overnight Event arranged by Spice London which is to take place in Britain, Spice London takes out British Activity Holiday Insurance Services on each member’s behalf. This insurance covers Public and Product Liability risks. You will be covered by your Member Accident Insurance which is part of your Spice membership. Otherwise each member is responsible for ensuring that he/she has taken out adequate insurance for the Overnight Event.

Any Agreed Special Requests

Any requirements which you have indicated on your booking form have been forwarded to the organisers.

Emergency Contact

Spice London office : 01784 497070 (24 hour answer phone) Mobile 07702 046730

Medical Condition

Please inform Spice London if you have any medical condition or are taking medication which may affect your participation.

Security

Deposits and prepayments are secured by being deposited in a designated account.

Cancellation

In the event of cancellation by Spice London, all monies paid by you will be refunded to you. Should you cancel, refunds may be paid in accordance with the Spice London. Cancellation Policy as set out in the Members Handbook and printed monthly in the Newsletters.

Baggage & Personal Effects

Spice London will not be responsible for loss or damage to baggage, personal effects, money or documents.

Guest Bookings

Guests of Spice London members are permitted to attend Spice London short breaks once Spice London members have had first option to book Overnight Events. Spice London members will be responsible for their guests.

Transfer of booking

Up to three weeks prior to the date on which the Overnight Event commences you may transfer your booking to another Spice London member of the same sex (which is necessary for accommodation purposes). Subject to Spice London Cancellation Policy you will be liable to pay the full cost of the Overnight Event if the Spice London member to whom you transferred the booking fails to pay for the Overnight Event in full.

Liability

Spice London will not be liable to compensate you for any damage or loss of enjoyment in respect of your Overnight Event if the failure in the enjoyment was your fault, or could not have been reasonably foreseen or avoided by Spice London or if the failure in your arrangements was the result of the actions of someone unconnected with your arrangements.

Spice London’s liability to compensate for any damage or loss (including both direct and indirect loss of enjoyment) will not in any event be greater than the price paid by you for the Overnight Event.

If you suffer death or personal injury Spice London will only be liable to compensate you if the death or personal injury is a result of Spice London’s or a Spice Co-ordinator’s negligence.

Event Participation

By accepting these terms and conditions you agree to accept the authority and decisions of your Spice Event Co-ordinator accompanying your party.